Category: Uncategorized

Understanding your competition

Over the past week or so I have covered three important components of a sales pursuit strategy: 2/14/2020     Key contacts and their roles 2/18/2020     Mapping the customer’s decision process 2/21/2020     Customer decision criteria This article focuses on understanding your competitors and what they may be doing.   Learning about your competitor’s approach to the opportunity is […]

Understanding your customer’s decision criteria

Over the past week I have covered two important components of a sales pursuit strategy: 2/14/2020     Key contacts and their roles 2/18/2020     Mapping the customer’s decision process This article focuses on identifying each key contact’s decision criteria.   Gaining a solid understanding of this information will help you align your proposals, presentations and discussions to the […]

Mapping the customer’s decision process

In my 2/14/2020 post you have an outline of roles key customer contacts can play and how they may evaluate solutions they are considering.  The next step is to clearly understand the steps in the customer’s decision process.  Attention to detail is critical for this step. Upcoming posts will be focused on understanding decision criteria […]

Discussion with UCONN Sales Management Class – Differentiation throughout the Sales Process

 On Thursday January 30, I had the privilege of speaking with UCONN business students taking a course called Sales Management & Leadership with Assistant Professor Bill Ryan.  This course is part of a Professional Sales Leadership curriculum offered by UCONN.  This curriculum is a tremendous opportunity for students either looking to pursue a career in professional selling or to improve their understanding […]

Add value by NOT SELLING all the time

Early in my career I was solely focused on closing business.  You could say I was a “bull in a china shop.”  Fortunately, I had some great mentors and co-workers that showed me why it is important to not be selling all the time.  I started to understand that getting to know my customer contacts […]